Global Talent.
Local Excellence.
Real Opportunities.
Mortaqi Consulting Group (MCG) connects European companies with trusted Moroccan partners, delivering high-quality outsourcing solutions in customer service, IT support and back-office operations.
- Vetted Moroccan partnersReliable. Experienced. Ready.
- Multilingual talentIT / FR / ES / DE / AR / EN / NL
- Tailored solutionsBuilt around your needs
- Sustainable growthFor your business and for Morocco
Tailored outsourcing solutions for your business
We help European companies hand day-to-day operations to skilled Moroccan teams, with quality, flexibility and lower costs.
Project sourcing
Finding international projects for Moroccan delivery.
Learn morePartner selection
Shortlists by language, capacity, technology and quality.
Learn moreCommercial facilitation
Proposals, meetings, pricing and contract support.
Learn moreLaunch support
Onboarding, training, knowledge transfer and pilots.
Learn moreAccount and expansion
Structured follow-up and new opportunities.
Learn moreMarket-entry advice
Practical guidance for companies entering Morocco.
Learn moreBusiness consulting & outsourcing management
Advice on expanding locally and internationally, and on managing your outsourcing.
Learn moreWhy Morocco
Morocco sits a short flight from Europe, shares its working hours, and has a workforce that speaks French, Spanish, Arabic and English every day, with growing Italian, German and Dutch skills.
More than a consulting firm
We act as your strategic partner and manage the whole process: choosing the right provider, setting up the project, and keeping quality under control after launch.
Why we exist
Setting up an international outsourcing project is slow and uncertain for both sides. MCG exists to make it easier, safer and faster to establish in Morocco: one relationship, one qualified network, one structured path from requirement to delivery.
Make international outsourcing projects easier, safer and faster to establish in Morocco.
Grow MCG into a trusted platform for cross-border outsourcing and digital business.
Nasreddinne Mortaqi
Founder and Managing Director
Languages: Italian, French, English and Arabic.
Background in IT service desk operations, training and customer-facing roles.
Master's in Strategy and Management of Digital Tourism.
Our partners
We look for Moroccan BPO, customer-experience and IT providers and assess each one before any introduction.
BPO and call centers
Established teams for inbound and outbound support.
Customer-experience providers
Chat, email and social media care.
IT service providers
Service desk, infrastructure and application support.
Partner introduction (PDF)
Download our introduction for Moroccan partners: who we are, what we bring, the partnership model and what we need from providers.
Become a partner
Tell us your languages, capacity, technology and coverage. Initial talks are exploratory and create no exclusivity.
More than a consulting firm
We act as your strategic partner, managing the entire process: from partner selection and project setup to ongoing support and quality control. You focus on your growth. We handle the rest.
Frequently asked questions
What does MCG do?
We connect international companies with qualified Moroccan outsourcing providers. We clarify your needs, select partners, support the commercial discussion and stay involved after launch.
Are you a call center?
No. We are a bridge. Our Moroccan partners deliver the service, while we handle the search, qualification and coordination.
Who signs the contract?
The selected partner contracts directly with the client. We support the preparation and the negotiation.
How much does it cost?
Our fees depend on the project and the model we agree, such as a success fee, a sourcing fee or a monthly retainer. Book a call to discuss your case.
How does a project start?
The usual path: a discovery call, a requirements brief, a partner shortlist, a proposal, a pilot and then the contract. Timing depends on the size and needs of the project.
Which languages can you cover?
We cover French, English, Italian, Spanish, German, Dutch and Arabic, plus other European languages, depending on the partner.
How is my information protected?
We use NDAs where needed and share project details with partners in a controlled way. Read our Privacy policy in the footer.
I am a Moroccan provider. How do I join?
Fill in the "Become a partner" form on the For providers page. We reply when a matching project appears. First talks are exploratory and create no exclusivity.
How it works
One structured path from international requirement to Moroccan delivery.
- Client identificationWe identify an international project.
- QualificationWe clarify volume, languages, channels, hours, KPIs and timeline.
- Partner selectionWe select one or more suitable Moroccan partners.
- Introduction and proposalClient and partner work together on the proposal.
- Contract and launchThe partner contracts with the client and starts delivery.
- Relationship managementWe support the relationship and look for new opportunities.
We are a bridge, not a call center. Our partners deliver the service.
Book a call
Choose a date and time for a 30-minute call. Available Monday to Friday, 09:00–17:00 Morocco time.
Choose a date
Choose a time
Times are shown in Morocco time.
By booking, you agree that MCG may use your details to arrange the call. Privacy policy
Project sourcing
We find companies looking for outsourcing and turn their needs into a clear opportunity for Moroccan providers.
What it includes
- Outreach to companies across European markets.
- A discovery call to understand the need.
- A written brief of requirements, ready to share with partners.
Ready to discuss your project?
Partner selection
We match each opportunity with providers whose strengths fit the requirement.
What it includes
- Language coverage and team capacity.
- Technology, security and operational maturity.
- Quality, pricing structure and project fit.
Ready to discuss your project?
Commercial facilitation
We help client and partner reach an agreement, from first introduction to contract.
What it includes
- Introductions, presentations and RFP responses.
- Coordination of requirements, meetings and pricing discussions.
- Support in preparing the contract.
Ready to discuss your project?
Launch support
We help the new operation start smoothly.
What it includes
- Onboarding and team training.
- Knowledge transfer from the client.
- A pilot phase before scaling up.
Ready to discuss your project?
Account and expansion
We stay involved after launch to keep the relationship healthy and growing.
What it includes
- Regular follow-up and quality reviews against agreed KPIs.
- Support when needs or volumes change.
- Spotting extra services, languages and markets.
Ready to discuss your project?
Market-entry advice
Practical guidance for companies thinking about Morocco.
What it includes
- Understanding the outsourcing landscape: BPO, IT and customer service.
- Choosing the right model: a Moroccan provider or your own operation.
- Planning languages, hours, technology and timeline.
Ready to discuss your project?
Business consulting & outsourcing management
For companies of any size and in any sector: we help you grow into new markets and run your outsourcing well.
What it includes
- Expansion strategy: entering new cities, countries and markets, locally and internationally.
- Outsourcing decisions: what to outsource, where, and which provider fits.
- Outsourcing management: KPIs, governance and regular reviews of your providers.
- Hands-on background in customer service, IT support and tourism, open to every industry.
Ready to discuss your project?
Privacy policy
This notice explains how Mortaqi Consulting Group (MCG) handles your personal data, in line with Moroccan Law no. 09-08 on the protection of individuals with regard to the processing of personal data.
Who is responsible
Mortaqi Consulting Group (MCG), based in Morocco, decides how your data is used. To contact us about your data: nasreddinne2001@gmail.com.
What we collect and why
We collect only what you give us through the contact form, booking, chat, partner form or WhatsApp: name, email, phone number, company, country, the service and languages you need, and your message. We use it only to answer your request, arrange calls, and understand your project so we can find a suitable partner.
Your consent
We process your data with your consent, which you give by ticking the box before you send a form. Giving us your data is voluntary, but we cannot answer your request without your contact details. You can withdraw your consent at any time.
Who receives your data
Our team, and the tools that run this site: Netlify (hosting and form delivery), Calendly (booking), email and WhatsApp. We share project details with a Moroccan partner only if you ask us for an introduction. We never sell your data.
Transfers abroad
Some of these tools store data outside Morocco. We use them only for the purposes above, and we transfer data abroad only as Law no. 09-08 allows.
How long we keep it and how we protect it
We keep your data only as long as needed to handle your request and follow up, then we delete it. We take reasonable technical and organisational measures to protect it and limit access to people who need it.
Your rights
Under Law no. 09-08 you can ask to access your data, to have it corrected or deleted if it is wrong or incomplete, and to object to its use for legitimate reasons, including for marketing. This is free. Write to us and we will reply. If you live in the European Union, you may have additional rights under your local law.
Complaints
If you think your rights are not respected, you can contact the Moroccan data protection authority, the CNDP (cndp.ma).
Cookies
We do not use tracking or advertising cookies. Your browser only remembers the language you choose.
Last updated: October 2026.
Why Morocco
Morocco combines an established outsourcing sector, multilingual teams and a location close to Europe.
Established sector
A mature outsourcing ecosystem covering customer relations (BPO) and IT services (ITO).
Multilingual talent
Teams work every day in French, Spanish, Arabic and English, with growing Italian, German and Dutch skills.
Close to Europe
A short flight away, with working hours that overlap with Europe.
National strategy
Digital Morocco 2030 aims at higher-value IT services, stronger customer-relations technology and more digital-service exports.
Tell us what you need to outsource
Send us your languages, volumes and timeline. We will reply with a first proposal.